Bicycle Frames Limited Warranty (USA)
Helikon Cycles LLC, dba Sage Cycles (“Sage Cycles”) stands behind the quality and workmanship of its frames. All our frames come with a 10 year limited warranty. If you purchased your Sage frame from an authorized Sage Cycles retailer and there’s a defect in the frame’s material or workmanship, we’ll hook you up. It’s that simple. Read on for more details on our warranty.
THE LIMITED WARRANTY
Sage Cycles warrants its frames will be free from manufacturing and workmanship defects for ten years from the date of original purchase from an authorized Sage Cycles retailer by the original owner. This warranty covers material and workmanship defects.
YOU MUST REGISTER YOUR FRAME WITHIN 30 DAYS OF THE DATE OF PURCHASE TO ACTIVATE THE LIMITED WARRANTY. UNREGISTERED FRAMES, OR FRAMES REGISTERED TO ANOTHER PERSON, ARE NOT COVERED BY THE LIMITED WARRANTY.
PLEASE NOTE, If you purchased your Sage Cycles bicycle outside of the United States, the specific warranty will be governed by the law of the country in which it was purchased. This limited warranty is not transferable.
DAMAGE NOT COVERED BY THE LIMITED WARRANTY
This limited warranty will be void in the event of, and does not cover the following:
Normal wear and tear (including the results of fatigue)
Defects, failures, or malfunctions that result from:
Abuse, misuse, alteration, modification, accident, neglect, downhill racing or stunt riding
Improper assembly, installation or maintenance
Other abnormal, excessive or improper conditions or use.
If there are other documents that were included with the Sage Cycles you purchased, there may be further restrictions on what this limited warranty covers. Please read those documents carefully. Damage resulting from any of the above activities voids the limited warranty.
If you think damage to your frame is covered by the limited warranty then you need to take the frame to an authorized Sage Cycles retailer. That retailer will check out the frame and work with us to determine if the damage is covered by this warranty. If the damage is covered we will, at our sole discretion, repair the damage or replace the frame with a comparable one. You may have to pay to disassemble and ship the frame to or from Sage Cycles, but if the warranty applies, we’ll cover the rest.
DISCLAIMER AND LIMITED WARRANTY EXCLUSIONS
THE LIMITED WARRANTY OF SAGE CYCLES SET FORTH HEREIN IS EXCLUSIVE AND IN SUBSTITUTION FOR, AND YOU HEREBY WAIVE, RELEASE AND DISCLAIM, ALL OTHER WARRANTIES, CONDITIONS, OBLIGATIONS, AND LIABILITIES OF SAGE CYCLES.
THE REMEDIES OF SAGE CYCLES SET FORTH HEREIN ARE LIKEWISE EXCLUSIVE AND SAGE CYLES DISCLAIMS ALL OTHER REMEDIES, RIGHTS AND CLAIMS, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO ANY DEFECT, DEFICIENCY, OR NONCONFORMITY IN ANY FRAME, INCLUDING BUT NOT LIMITED TO ANY: (A) IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; (B) IMPLIED WARRANTY OR CONDITION ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE; AND (C) ANY OBLIGATION, LIABILITY, RIGHT, REMEDY OR CLAIM IN TORT, NOTWITHSTANDING ANY FAULT, NEGLIGENCE, STRICT LIABILITY OR PRODUCT LIABILITY OF SAGE CYCLES (WHETHER ACTIVE, PASSIVE OR IMPUTED).
IN NO EVENT WILL SAGE CYCLES HAVE ANY OBLIGATION OR LIABILITY FOR THE COST OF COVER OR FOR ANY INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR LIABILITIES ARISING OUT OF OR PERTAINING TO THIS LIMITED WARRANTY OR YOUR USE OF A SAGE CYCLES FRAME, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
The state in which you are a resident or purchased your Sage Cycles frame may limit the effect of this limited warranty.